Edmonton

We’re continuing to develop ways for you to manage your account hassle-free 24 hours a day, 7 days a week. This season, we have added a new features: paying for your group order online and transferring tickets to friends and colleagues electronically. To learn how to take advantage of these features, please follow the instructions below.

PAY FOR YOUR GROUP ONLINE:

  1. CLICK HERE to log into your account.
  2. Log into your account by entering an account number/e-mail address and password.
  3. Pay the balance of the invoice. Click the invoice in the top right. If you have multiple orders, select the correct one.
  4. Invoice Payment – Clicking the invoice or any of the tickets will bring you to the invoice payment window. If a deposit was applied, it will show up under “less payments”. Complete the process and pay with a card saved on your profile or enter a new one when clicking Continue. You can confirm which seats you are purchasing on this window. Once payment is applied, you will be able to immediately print or forward any tickets to people in your group!

Never logged on or forgot your password? Click Forgot Password?

Enter your email and click send. You will receive an email with a link to allow you to set your new password.



Log in to Manage My Tickets

TRANSFER MY TICKETS:



  1. CLICK HERE to log into your account by entering an account number/e-mail address and password.
  2. On your dashboard or in ticket management, click the ticket you want to forward
  3. After selecting your ticket, hit Send
  4. Review the seat(s) you want to edit. If you have multiple seats, enter a checkmark for the seats you want to send.
  5. Review the seats and hit confirm
  6. Copy the event link and send it to whoever you want. Once they receive it, they will be prompted to create an account and accept the ticket. It’ll then be transferred. BEFORE It is claimed, it can be reclaimed by going back to this screen.
  7. Once a transfer has been initiated, you will receive an email that confirms that this has occurred.


Log in to Manage My Tickets
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